// Support

Direct product support.

Questions about GhostTune, GhostBridge, compatibility, ordering, privacy, or an unexpected result are handled directly by Crux Resolve LLC.

General and technical support

support@cruxresolve.com

Product questions, compatibility checks, bug reports, setup assistance, and order support.

Email support
Privacy and data requests

support@cruxresolve.com

Privacy questions, notification-list removal, and requests concerning information submitted to Crux Resolve LLC.

Email support

Product demos and release updates.

Follow the official Crux Resolve accounts for GhostTune videos, App Store updates, and release announcements.

Common answers

What ECUs does GhostTune support?

The current release is verified with MicroSquirt hardware running MS2/Extra 3.4.4. Other platforms remain blocked unless explicitly added to the independently verified compatibility table.

How does GhostTune connect to the ECU?

GhostTune connects over local WiFi through a compatible WiFi-to-RS232 bridge. GhostBridge is the assembled hardware designed for this workflow.

Is tune data sent to the cloud?

No. ECU communication and tune data stay on the device and local WiFi link unless the user deliberately exports or shares a file.

When will GhostTune be available?

Production validation is complete and App Store release preparation is underway. Release timing will be announced after Apple platform review is complete.

How do I report a bug?

Email support@cruxresolve.com with the device model, operating-system version, ECU hardware, firmware version, what you expected, and what occurred. Screenshots or a short screen recording can help.

Can tuning damage an engine or ECU?

Incorrect ECU configuration can damage equipment or create unsafe operation. Keep a known-good backup, verify the supported profile, and do not tune a running engine in an unsafe environment.

Can I explore GhostTune without an ECU?

Yes. Demo Mode provides simulated data and access to the app’s screens without live hardware.

Where can I buy GhostBridge?

GhostBridge assembled units are available now for $89 through the GhostBridge product page, subject to current stock and the published fulfillment window.

Tuning safety: GhostTune is intended for technically capable users. Incorrect ECU changes can damage engines, ECUs, or related equipment. Maintain a known-good backup and use the application only in a safe environment.